This page is home to questions that the management company and the board feel are important to most, if not all, residents.  This list includes topics that explain what the HOA does, needs of the residents, common questions asked at board meetings, and even a few rumors that need debunked.

Community Center
External Links
  • chevron_rightWhat are some helpful links as a Gleneagles resident?
    Planning Commission - Entity that reviews all approvals for new development
    Board of Appeals - Entity that approves projects outside of the normal requirements
    Board of License Commissioners - Entity that reviews requests for new liquor licenses/permits
    Electricity provider for the area
    Note that our neighborhood is an HOA customer as opposed to an individual customer.  Updates on delayed pickups due to holidays or snow can be found here.  Bulk pickup is available per our HOA's contract, must call to schedule pickup in advance.
    Entity that enforces violations such as leash laws or failure to dispose of waste
Home Owner's Association
  • chevron_rightCan I make payments online?
    You may make an online payment using the 'Make a Payment' feature under the members tab.  There is also a link on the home page to the online payment portal. 
  • chevron_rightHow are HOA dues calculated?
    HOA dues are assessed based on the value of your home.  The value for any property can be found on the State of Maryland website.  In 2023, each owner’s dwelling was assessed a rate of .0020 on the value of their unit.  This was a decrease from the previous year 2022, where the rate was .00206.

  • chevron_rightWhat do my HOA dues go toward?
    Your annual assessments go toward payment of management fees, office expenses (including postage and supplies), maintenance of the common grounds (mowing, edging, general beautification, etc.), insurance, property and income tax, legal representation, electrical expense for streetlights and common areas including community center, the community pool, etc. 
    You may access the annual budget at any time through the member's document library.
My Residence
  • chevron_rightDo I have to put in an application to do [blank]?
    An exterior alteration application would need to be completed if you wish to alter the appearance of your home.  That applies to any/all updates that would change the current esthetic.  Example: If you wish to give your front door a new coat of paint, no application is needed if you are using the same color found on the door already.  With that example no change would be made to current esthetic; it would look the same.  If however you wished to change that color, you are now requesting to alter the exterior appearance and must file an exterior alteration application before starting.  You can access the form by clicking this link.
  • chevron_rightI am interested in installing a storm door, does that need an application?
    This is one of the few exceptions where an application may not be needed.  The guidelines read on pg 46, "If stormdoor color and style are chosen that match the front door, and storm door is of a straightforward design, without extensive or extreme decorative embellishment, a formal application is not required."  However, "All other types of door and window alterations require an application. All applications should include descriptions of material, color and style to be used. The Committee will not approve raw metal or silver storm windows or doors."
  • chevron_rightI'm a new resident, does the HOA handle concerns with my property?
    If there are concerns about your property, the HOA would not be the ones to contact.  The home owner's association is responsible for common areas and mutual amenities found therein.  Individual properties fall to the responsibility of the property owner.  If it was a recent purchase please contact your developer or the seller to assist you, dependent on your situation.
  • chevron_rightIs there a parking policy?
    On the townhome streets of Gleneagles, there is no street parking with towing enforcement.  On all other streets, park with courtesy to your neighbors, being sure not to block driveways or thru traffic.
    Please be extra cautious during the winter season.  Stay in designated parking spots and bear in mind that snow plows have to be able to patrol. 
  • chevron_rightWhat can be done about owners not picking up after their pets?
    There are pet waste stations found throughout our neighborhood.  We ask that in the event your pet defecates, please immediately dispose in the nearest waste station.  It is unlawful to leave pet waste under Charles County Law.  See Charles County Animal Regulations § 230-12.2 and § 230-12.3.  
    With proper evidence, action could be taken through financial penalty.  For your convenience, you may find the Charles County Animal Regulations in the document library, under Governing Documents.  These are the regulations that Charles County residents have been held to since September 1, 1991.  
  • chevron_rightWhat if I notice someone not using a leash for their pet?
    Leash laws are a county wide mandate.  It supersedes the Home Owner Association.  If you notice negligence on behalf of a pet owner please report to Animal Control, at 301-609-3425.  
    If you record the act, you have a better stance from which to take action.  Do not endanger yourself, however there is a better chance for resolution/penalty if evidence is provided to animal control.   
Trash Collection
  • chevron_rightWhen is trash pick-up?
    Evergreen will pick up trash every Wednesday.  Trash cans may be taken out the night before, but must be put away following pick up.
    Please make certain your trash is secured.  High winds scatter your refuse and can lead to a degrading neighborhood appearance.  
  • chevron_rightWhy do I need to register?
    Website registration is necessary to make center requests, RSVP for social events, and view documents pertaining to Gleneagles.  Registration also ensures you stay current with any messages that need to be delivered outside of traditional postage.