FAQs

There is not a fitness center.  Please refer to this link for info on the center.

To rent the community center you must provide $500 for the security deposit, $200 for the rental fee, and an additional $50 per hour for security if applicable.  See Link for detailed breakdown.

Your security deposit is subject to how the center was left after your event.  Your deposit would be returned to you, less any charges, in the form of a check mailed to your residence within thirty days from your event date.

Gleneagles was master planned to have one pool and one community center.  This is inclusive of both Gleneagles North and South.

Planning Commission - Entity that reviews all approvals for new development

Board of Appeals - Entity that approves projects outside of the normal requirements

Board of License Commissioners - Entity that reviews requests for new liquor licenses/permits

 

Electricity provider for the area

 

Note that our neighborhood is an HOA customer as opposed to an individual customer.  Updates on delayed pickups due to holidays or snow can be found here.  Bulk pickup is available per our HOA's contract, must call to schedule pickup in advance.

 

Entity that enforces violations such as leash laws or failure to dispose of waste

You may make an online payment using the 'Make a Payment' feature under the members tab.  There is also a link on the home page to the online payment portal. 

 

Your annual assessments go toward payment of management fees, office expenses (including postage and supplies), maintenance of the common grounds (mowing, edging, general beautification, etc.), insurance, property and income tax, legal representation, electrical expense for streetlights and common areas including community center, the community pool, etc. 

 

You may access the annual budget at any time through the member's document library.

The grounds company is contracted by Gleneagles.  To have an issue remedied it must come from your management team at Clements Bay.  Contact us using this link.

The grass is cut approximately every seven to ten days dependent upon weather.  Some areas are still developer controlled and maintained by them.

If you notice trash within the neighborhood, please contact Clements Bay Management Group.  As a reminder, please secure your trash as windy days can scatter your trash throughout the neighborhood.  It is a shared responsibility to keep our neighborhood looking its best.  

Single family homes are located on public roads.  That falls under the responsibility of Charles County Public Works Roads Division.  They can be reached at 301-932-3450 or at 1-888-460-SNOW.  

 

Residents of the townhomes within Gleneagles are assessed a separate  townhome fee that facilitates road maintenance on the private roads on which they are located.  For concerns regarding these roads, please contact Clements Bay Management Group, LLC.

 

For residents located in a currently developing parcel.  The developer maintains the roads until they have completed that portion.  

The grounds team has been contracted to maintain the common areas only.  Maintenance and up-keep for individual lawns are the responsibility of the property owner.

An exterior alteration application would need to be completed if you wish to alter the appearance of your home.  That applies to any/all updates that would change the current esthetic.  Example: If you wish to give your front door a new coat of paint, no application is needed if you are using the same color found on the door already.  With that example no change would be made to current esthetic; it would look the same.  If however you wished to change that color, you are now requesting to alter the exterior appearance and must file an exterior alteration application before starting.  You can access the form by clicking this link.

This is one of the few exceptions where an application may not be needed.  The guidelines read on pg 46, "If stormdoor color and style are chosen that match the front door, and storm door is of a straightforward design, without extensive or extreme decorative embellishment, a formal application is not required."  However, "All other types of door and window alterations require an application. All applications should include descriptions of material, color and style to be used. The Committee will not approve raw metal or silver storm windows or doors."

If there are concerns about your property, the HOA would not be the ones to contact.  The home owner's association is responsible for common areas and mutual amenities found therein.  Individual properties fall to the responsibility of the property owner.  If it was a recent purchase please contact your developer or the seller to assist you, dependent on your situation.

On the townhome streets of Gleneagles, there is no street parking with towing enforcement.  On all other streets, park with courtesy to your neighbors, being sure not to block driveways or thru traffic.

 

Please be extra cautious during the winter season.  Stay in designated parking spots and bear in mind that snow plows have to be able to patrol. 

 

 

There are pet waste stations found throughout our neighborhood.  We ask that in the event your pet defecates, please immediately dispose in the nearest waste station.  It is unlawful to leave pet waste under Charles County Law.  See Charles County Animal Regulations § 230-12.2 and § 230-12.3.  

 

With proper evidence, action could be taken through financial penalty.  For your convenience, you may find the Charles County Animal Regulations in the document library, under Governing Documents.  These are the regulations that Charles County residents have been held to since September 1, 1991.  

Leash laws are a county wide mandate.  It supersedes the Home Owner Association.  If you notice negligence on behalf of a pet owner please report to Animal Control, at 301-609-3425.  

 

If you record the act, you have a better stance from which to take action.  Do not endanger yourself, however there is a better chance for resolution/penalty if evidence is provided to animal control.   

For a fee, the pool may be reserved by a Gleneagles resident for private parties on Friday and Saturday evenings from 9:00 PM to midnight.  Please contact the pool manager for details.

A Gleneagles resident age 15 and under, except in certain circumstances, must be accompanied by a person age 16 years or older.  Children between the ages of 11 and 15 who have passed the swim test and have a parent’s permission card on file may enter the pool alone.

For safety reasons toys are not allowed at the main pool area.

Gleneagles was master planned to have one pool and one community center.  This is inclusive of both Gleneagles North and South.

Evergreen will pick up trash every Wednesday.  Trash cans may be taken out the night before, but must be put away following pick up.

 

Please make certain your trash is secured.  High winds scatter your refuse and can lead to a degrading neighborhood appearance.  

Website registration is necessary to make center requests, RSVP for social events, and view documents pertaining to Gleneagles.  Registration also ensures you stay current with any messages that need to be delivered outside of traditional postage.